Thursday, August 13 • 16:38 - 16:43
Reliability Engineering under Uncertainty - Silvia Pina, Independent

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As reliability engineers, we want to make sure that the systems that we build and operate are reliable, robust, resilient to failure and observable. But we’re not only engineers, but also humans. As such, we have some limitations in our reasoning ability, and are prone to cognitive biases, defined as systematic error patterns in our thought processes. We tend to use heuristics to simplify problems, which in turn can be a contributing factor to introducing errors in our systems. We will examine in which ways cognitive biases can have a negative impact on our everyday work and the systems we maintain in production. How can we gain self-awareness about error-inducing biases, and turn them into advantages for us and our teams? You will leave with knowledge on using cognitive psychology to become a better professional – and a better human.

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Silvia Pina

Software Engineer, Independent

Thursday August 13, 2020 16:38 - 16:43
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